Shipping policy

Thank you for shopping with Angelique Terrelonge. Each piece is thoughtfully handcrafted with exceptional attention to detail. We are committed to delivering your order safely and efficiently while maintaining the highest standards of quality and customer care.

Order Processing

Many of our designs are handcrafted, made in limited quantities, or produced to order.

  • Ready-to-ship items typically ship within 3–5 business days after payment confirmation.

  • Made-to-order and custom pieces may require additional production time. Estimated production timelines will be noted on the product page.

  • Orders are processed Monday through Friday, excluding weekends and holidays.

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Domestic Shipping (United States)

We currently ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: Available on select items

Delivery estimates begin after your order has been processed and shipped.

International Shipping

We proudly ship to select international destinations.

International customers are responsible for any customs duties, taxes, import fees, or brokerage charges imposed by their country. These charges are not included in the purchase price or shipping fees.

Delivery times vary by destination and customs processing.

Shipping Rates

Shipping rates are calculated at checkout based on:

  • Package weight and dimensions

  • Shipping destination

  • Selected shipping method

Promotional free shipping offers, when available, apply only to qualifying orders and destinations.

Luxury Packaging

Every Angelique Terrelonge order is carefully packaged to protect delicate fabrics, feather embellishments, and handcrafted details during transit.

Gift packaging may be available on select items.

Feather Garments & Accessories

Due to the nature of natural ostrich and marabou feathers, slight compression may occur during shipping.

Upon arrival:

  • Remove items from packaging promptly.

  • Allow feathers to relax naturally.

  • Gently fluff feathers by hand to restore their fullness and movement.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Angelique Terrelonge is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping addresses.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier directly and then contact us for assistance.

Angelique Terrelonge is not responsible for lost or stolen packages confirmed as delivered by the carrier.

Custom, Made-to-Order & Special Occasion Orders

Custom and made-to-order items often require extended production timelines and may not be eligible for expedited shipping.

If your order is needed for a wedding, anniversary, special event, or specific date, please contact us before placing your order to discuss timing requirements.

Questions

If you have any questions regarding shipping, production timelines, or delivery options, please contact us before placing your order.

Angelique Terrelonge
Luxury in Motion™